Create or Edit Organizations

You can create or edit an organization.

During installation, a default root organization is automatically created.

NOTE:

The root organization account cannot be modified or deleted.

When you create a new organization, a default user account (org-admin) is automatically provisioned with the organization-admin role. This ensures that each organization has a fully privileged administrator to manage settings, users, and roles without relying on a single individual’s email account.

To create an organization:

1. Navigate to Organizations.

2. On the Organizations page, click +Add.

3. On the Add Organization page, enter the following details:

   Create an organization

   Field	Description
   Org Name	A unique name of an organization, which is used to log in. This name is used throughout A10 Control to distinguish the tenant.
   Default Username	The default org-admin user for an organization is added automatically.
   Display Info:
   Display Name	The display name of an organization. This is a user-friendly label for the organization, which is displayed on dashboards, reports, and lists.
   Description	The description about an organization. This can be a short description of the organization’s purpose or scope (for example, “Handles corporate finance services and reports”).
   Primary Contact Info:
   Name	The first name and last name of an organization admin.
   Email	The email address of an organization admin. This is required for system notifications such as welcome emails, password resets, or alerts.
   Contact Number	The primary contact number of the organization. This helps to connect during incident escalation or support calls.
   Address:
   Country	The country to which an organization belongs.
   State/Province	The state or province of an organization.
   City	The city of an organization.
   Street Address	The street of an organization.
   Postal Code/ZIP	The postal or zip code of the country to which an organization belongs.

4. Click Save.

   A confirmation message is displayed. The successfully created organization is displayed on the Organizations page.

   NOTE:

   By default an organization’s telemetry data processing capacity is allocated from the shared pool. This allocation can be modified from the Processing Capacity tab.

   • The organization status is displayed in a color-coded indicator:

     • Green: Organization successfully created.
     • Yellow: Organization creation in progress.
     • Red: Organization failed.

Edit Organizations

To edit an organization:

1. On the Organizations page, click the Kebab Menu, and then click Edit.

2. On the Edit Organizations page, edit the required details.

3. Click Save.

   A confirmation message is displayed.

For more information on how a controller or super-admin manages additional users and roles inside an organization, see Manage Users and Permissions.