User and Reset Password

After creating a user, the administrator can notify the user about its account activation through email. This helps automate the onboarding process and enforce account security requirements. This is applicable only for the local users.

The email notification includes key information as follows:

• A10 Control portal link: Direct URL for logging into the platform.
• Username and temporary password: Secure credentials provisioned for the created user.

• EULA (End User License Agreement) information: Legal binding agreement between A10 Networks and the end user (the organization) that defines how the A10 Control software can be used.

• A10 Subscription Services Agreement: Governs the use of subscription-based services provided by A10 Networks.

To send an email notification:

1. On the Users page, go to a user for whom you want to notify through email.

2. Click the Kebab menu corresponding to the required user, and then click Reset Password.

3. On the Reset Password page, you can preview the email and perform the following:

   • Click Send Email to send a Welcome Email to the user account.

     The Confirm Password Reset dialog displays. Click Ok to receive a new password.
     

   • Click Download to download the email content in a PDF format that includes user login credentials. A confirmation message is displayed.

     The Confirm Password Reset dialog displays. Click Ok to receive a new password.